Legal Notice

1 Website Publisher

Frigara Geneva is a company operating in the fields of plumbing, heating and air conditioning, registered with the Commercial Register of the Canton of Geneva.

2 Hosting

This website is hosted by:

This website is hosted via GitHub Pages, an infrastructure managed by GitHub, Inc. Browsing data (including visitor IP addresses) may be processed by GitHub as part of the hosting service. GitHub is subject to US legislation and the EU-US Data Privacy Framework.

3 Intellectual Property

All content on this website (texts, images, graphics, logos, icons, sounds, software) is the exclusive property of Frigara Geneva or its partners, and is protected by Swiss and international intellectual property laws.

Any reproduction, representation, modification, publication or adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited without the prior written authorisation of Frigara Geneva.

Any unauthorised use of the site or any of its elements will be considered an infringement of Frigara Geneva's rights.

4 Personal Data Protection

Frigara Geneva is committed to protecting the privacy of website visitors in accordance with the Swiss Federal Act on Data Protection (FADP/nLPD) and its implementing ordinance (DPO), in force since 1 September 2023.

Data collected

When using this website, the following data may be collected:

• Contact form data: first name, last name, phone number, email address, type of service requested, and free-text message.
• Browsing data: IP address, browser type, pages visited and timestamps (server logs).
• Browser preferences stored locally via the browser's localStorage mechanism (e.g. cookie consent, WhatsApp widget display).

Purpose of processing

The personal data collected is used for the following purposes:

• Processing and following up on your appointment or emergency service request.
• Communication relating to our services (quotations, intervention confirmations).
• Improving the website and the quality of our services.
• Compliance with our legal and accounting obligations.

Legal basis for processing

Processing is based on your consent (Art. 6 FADP), the performance of a contract to which you are a party, or the legitimate interest of Frigara Geneva in providing its services to you.

Retention period

Data is retained for as long as necessary to fulfil the purposes for which it was collected, and for a maximum of:

• Client contact data: 10 years from the last interaction (limitation period under Swiss contract law).
• Server logs: 30 days.
• localStorage data: until deleted by the user via their browser settings.

Transfer to third parties

Frigara Geneva does not sell, rent or transfer your personal data to third parties for commercial purposes. Data may be shared with technical service providers (hosting provider, booking tool where applicable) acting strictly on our instructions and in compliance with the FADP.

This website uses Google Fonts, loaded from Google LLC servers (United States). This loading involves transmitting your IP address to Google. For more information, please refer to Google's privacy policy.

Your rights

Under the FADP, you have the following rights regarding your personal data:

• Right of access: obtain a copy of the data held about you.
• Right to rectification: have inaccurate data corrected.
• Right to erasure: request the deletion of your data in the cases provided by law.
• Right to object: object to the processing of your data.
• Right to data portability: receive your data in a structured, machine-readable format.

To exercise these rights, contact us at: info@frigarageneva.ch or by post to the address given in Article 1.

If you believe your rights have not been upheld, you may lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) — www.edoeb.admin.ch.

5 Cookies and Local Storage

This website does not use tracking or advertising cookies. The only client-side storage mechanism used is the browser's localStorage, for the following purposes:

• Remembering your acceptance of the cookie information banner.
• Remembering whether the WhatsApp widget has been displayed (to avoid showing it on every visit).

This data remains stored locally in your browser and is never transmitted to our servers. You can delete it at any time via your browser settings (under "Local Storage" or "Site Data").

6 Limitation of Liability

Frigara Geneva endeavours to keep the information published on this website as accurate and up to date as possible. However, the company cannot guarantee the accuracy, completeness or currency of the information provided.

Frigara Geneva accepts no liability for:

• errors or omissions in the content of the website;
• damage resulting from fraudulent intrusion by a third party leading to modification of online information;
• temporary unavailability of the website due to maintenance or a technical incident;
• the content of third-party websites linked to from this site.

7 Applicable Law and Jurisdiction

This legal notice is governed by Swiss law. Any dispute relating to the use of this website falls under the exclusive jurisdiction of the courts of the Canton of Geneva, subject to appeal to the Swiss Federal Supreme Court.